AI Services · Run on AI · Operations

Operations still runs on manual work and backlogs. We rebuilt ours first.

We re-engineered BISTEC's own operations on AI agents — ticket triage, vendor and contract review, process automation. This is that playbook, and the governed agents behind it, ready for your team.

ISO/IEC 27001:2022 Anthropic Partner

We didn't read about this. We did it to our own back office.

Before we packaged anything, we rebuilt our own operations on AI — and measured it.

automated
Request & ticket triage
−60%
Contract review effort
−45%
Process cycle time
~28 hrs
Ops hours back / week

Illustrative figures from our own rollout — we'll baseline and report yours during the assessment.

Where AI earns its keep across operations.

Six places we deployed agents first — each governed, each measurable.

Request & ticket triage

Read, classify and route requests across teams — and resolve the routine ones.

Run on AI · Operations

Vendor & contract review

Read contracts, flag risk and obligations, and summarise for sign-off.

Run on AI · Operations

Process automation

Stitch the steps between systems so work moves without manual handoffs.

Run on AI · Operations

Knowledge & SOP Q&A

Instant, sourced answers from your policies and runbooks.

Run on AI · Operations

Procurement & approvals

Intake requests, check policy and chase the next approval.

Run on AI · Operations

Quality & compliance

Checks and audit trails on every workflow — so ops AI passes review.

Governed by BISTEC · ISO 27001

From a quick assessment to an operation that runs itself.

Start small and prove it. Each step stands on its own — and pulls the next.

01

AI Maturity Assessment

A fixed-fee read on your operations function — opportunity map, ROI and a baseline, in weeks.

02

Adoption sprint

Hands-on. You leave with one governed agent live and an adoption plan for the rest.

03

Function playbook

Our own internal operations blueprint and SOPs, adapted to your team.

04

Embedded transformation

Roll agents across triage, contracts and process automation — train the team, set the governance.

Advice that ships as working agents — not a slide deck.

A baselined view of where AI pays back in operations first
Governed agents deployed to your cloud — Copilot, Claude or AWS/Azure/GCP
The playbook and SOPs we use internally, adapted to your team
Consistent, policy-checked workflows with full audit trails
Your operations team trained to run and trust the agents
Your data kept yours — never used to train a model

Operational data is sensitive. We treat it that way.

The same governance that runs our own operations protects yours.

ISO/IEC 27001:2022

Certified information-security management — security earned at build time, not bolted on.

Anthropic Partner

Build and deploy on frontier models, with no vendor lock-in — Copilot, Claude or your own cloud.

Your data stays yours

Processed under your controls, with full audit trails — never used to train a model.

See it on your own back office.

Book a fixed-fee assessment and we'll baseline where AI pays back in your operations function first.